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Home/ Questions/Q 217
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fadaman
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fadamanTeacher
Asked: March 6, 20212021-03-06T10:19:24+08:00 2021-03-06T10:19:24+08:00In: CMS

JOOMLA 500 ERROR AFTER UPGRADE VERSION

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Hi,

after I upgrading my Joomla site, suddenly it become 500 error

can anyone help me regarding this?

joomla
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    taha Pundit
    2021-03-06T10:30:13+08:00Added an answer on March 6, 2021 at 10:30 am

    Hi fadaman,

    First of all, you need to enable error reporting on your Joomla so we can know the exact problem happen on your Joomla site. To enable it:

    If you can enter Joomla Admin
    Go to System > Global Configuration > Server Tab > Error Reporting Choose Development and Save

    If you cannot enter Joomla.
    Open your configuration.php and find public $error_reporting = ‘none’; and change to public $error_reporting = ‘development’;

    after that open your website as usual and copy paste the error here so we can guide you better.

    =========================
    If you getting this error
    Warning: require_once(/home/xxxxxx/libraries/joomla/document/html /renderer/head.php): failed to open stream: No such file or directory in /home/xxxxxx/templates/xxxxxx/error.php

    go to your joomla template error.php and find this

    require_once(JPATH_LIBRARIES.’/joomla/document/html/renderer/head.php’);

    replace that with:

    if(!class_exists(‘JDocumentRendererHead’)) { $head = JPATH_LIBRARIES . ‘/joomla/document/html/renderer/head.php’; if(file_exists($head)) { require_once($head); } }

    this is common problem people are having on Joomla after upgrade.

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  2. fadaman Teacher
    2021-03-06T10:32:03+08:00Added an answer on March 6, 2021 at 10:32 am

    OMG. Jackpot!. you solve my problem immediately. Thanks a lot taha.

    That’s exactly the error happen and the exact solutions.

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  3. azriamin Begginer
    2021-03-07T02:54:22+08:00Added an answer on March 7, 2021 at 2:54 am
    This answer was edited.

    You using old Joomla templates that’s why it happen.

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